Contact Us
We are here to help. Reach out to us with any question about your order, your timepiece, or anything else.
What Can We Help You With?
When contacting us, please include your order number wherever relevant so we can assist you as quickly as possible.
Order Cut-off Time
Orders placed before 6:00 PM CST (Central) begin processing the same business day.
Returns & Refunds
Request a return authorization (RMA) or check the status of your refund.
Watch Support
Questions about setting, sizing, water resistance, or movement care.
Damaged or Incorrect Item
Received the wrong watch or noticed damage? Report it within 48 hours.
Payment & Billing
Issues with your charge, missing refund, or payment method questions.
General Inquiry
Anything else — product questions, partnerships, or feedback.
Support Hours & Location
| Day | Hours (CST) | Status |
|---|---|---|
| Monday – Friday | 9:00 AM – 5:00 PM | Available |
| Saturday | — | Closed |
| Sunday | — | Closed |
| U.S. Federal Holidays | — | Closed |
Werewear — Returns Department
392 Salem rd, Union NJ 07083
Many common questions are already answered in our FAQ page and Shipping & Return Policy. Checking there first may save you time.
Send Us a Message
Prefer to write to us directly? Fill out our contact form and we will get back to you within 1 business day.